House rules

A relaxed stay, built on mutual respect

Peace & Respect

The resort is built around calm and relaxation. We kindly ask all guests to be considerate of those around them, especially during the evening and early morning hours. Keep noise at a level that allows everyone to enjoy the peaceful atmosphere they came here for.

Smoking

Smoking is permitted outside only, on the terrace or in the garden. Please be mindful of the surroundings and dispose of cigarette ends responsibly.

Use of the Lagoon

The lagoon is the beating heart of the resort, designed for leisure and relaxation. Please follow the guidelines posted around the water and be respectful of other guests enjoying the space.

Security and Access

Santa Rosalía is a private, gated resort accessible only to residents and their guests. Please keep your access cards and keys safe and do not share them with anyone outside your group. This helps maintain the safe and trusted environment that makes the resort special.

Children & Play Areas

Children are very welcome and have plenty of room to play and explore. Parents and guardians remain responsible for supervision at all times, particularly near water and shared facilities. Together we make it a safe and enjoyable place for everyone.

Pools & Shared Facilities

Please use all shared facilities with care and consideration. Leave communal areas clean and tidy after use and avoid reserving sunbeds or spaces unnecessarily, so that every guest has equal access to enjoy them.

Cleanliness & Care

Help keep the loft and resort in good condition. Separate your waste according to the resort guidelines and dispose of it in the designated areas. Treat the space and its natural surroundings with the same care you would give your own home.

Parties and Events

The loft is not suitable for parties, events or large gatherings. We ask all guests to respect the quiet and exclusive character of the resort and to ensure the maximum number of guests is never exceeded.

Pets

Pets are welcome on request. Please let us know in advance if you are travelling with an animal. They should be kept on a leash in shared areas and must not cause disturbance to other guests or neighbours.

A stay worth sharing

These guidelines exist to protect the experience that brings everyone here. With a little mutual respect and consideration, the resort becomes exactly what it is meant to be: a warm, calm and welcoming place for all.

How far is the loft from the lagoon?

The loft is just 100 metres from the lagoon, roughly a two-minute walk. The sandy shores, walking paths and resort facilities are all easily reached on foot directly from your private garden.

Is the loft suitable for families with young children?

Very much so. The loft has a private garden, a heated pool nearby and sits within a safe, gated resort where children can move freely. There is also a cot and highchair available on request.

Can we book directly instead of through a platform?

Yes, and we warmly encourage it. Booking directly means the best available rate, no service fees and personal contact with us from the moment you reach out until the end of your stay.